Privacy Policy

We may collect information you voluntarily provide through contact forms, phone calls, email, or scheduling requests. This may include your name, phone number, email address, city or neighborhood, service interest, insurance or private pay preference, and messages about care needs.

We may also collect limited technical data when you use our website, such as browser type, device type, pages viewed, and approximate location derived from IP address for security and analytics.

We use personal information to respond to inquiries, coordinate evaluations, improve our website, maintain security, and communicate about HGPTOT services. We do not sell your personal information.

If you are an existing or prospective patient, information may also be used consistent with applicable healthcare privacy laws and our clinical intake processes once a formal care relationship is established.

We may share information with trusted service providers who help us operate our website, email systems, scheduling tools, or hosting infrastructure, subject to confidentiality obligations.

We may disclose information when required by law, to protect rights and safety, or in connection with a business transition such as a merger or acquisition, with appropriate notice where required.

Information submitted through this website for general inquiries is not a substitute for a completed clinical intake. Protected health information (PHI) is handled under separate policies and authorizations once you become a patient, including applicable HIPAA requirements where they apply.

Please do not submit highly sensitive medical records through unsecured website forms unless we have directed you to a secure channel.

We retain information only as long as needed for the purposes described in this policy, unless a longer retention period is required by law or professional standards.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission over the internet is completely secure.

You may request access, correction, or deletion of certain information we hold, subject to legal and clinical recordkeeping requirements. You may opt out of non-essential marketing communications at any time.

Residents of certain states may have additional privacy rights. Contact us to exercise applicable rights.

Our website and services are directed primarily to adults, caregivers, and families seeking therapy for seniors. We do not knowingly collect personal information from children under 13 without appropriate parental involvement.

We may update this Privacy Policy periodically. The “Last updated” date at the top of this page will reflect revisions.

Questions about this Privacy Policy may be directed to HGPTOT using the contact information on our website.